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Bevan Brittan Legal Firm

A File Centre Case Study


The requirements were and are, for a consistent service, prompt and accurate processing of customer requests. Standard next day or same day pickups or deliveries to the nominated locations of Bristol, London and Birmingham. The web-based database, helpful staff who understand and anticipate the client's requirements. Dedicated account management, to accommodate future needs.


Providing a project managed approach to the transfer of 40,000 plus cubic feet of archiving from the incumbent supplier while maintaining the client's internal customer requirements for information.

The provision of a confidential destruction service for all office waste paper, which involves the collection from their Bristol, Birmingham and London offices.

Confidential destruction is undertaken onsite to the correct shredded DIN level specified.

The provision of for the full management of archiving requirements online providing the pickup and delivery of documents and services as required.

To provide a level of customer service that emulates the philosophy of understanding their client's needs and providing the best customer care possible.

Dedicated client manager to oversee  requirements to ensure the best use of the system now and in the future

The provision of a cost-effective offsite document solution without compromising on the quality of service required.

Many thanks for all your help with our documents and keeping me informed, so efficient and I really appreciate all your teams help.
N Butler, Tetbury
You have always dealt with all our archiving needs in a highly professional and friendly manner.  Your client support is second to none and excellent modern facilities, systems and processes provide us with the confidence that...
Having used your company for our archiving for some years, I have been especially impressed with the excellent customer care and attention to detail our requests have received. Nothing is ever too much trouble.
Forestry Commission, England
We have been using your business now for five years as a storage facility. It has always provided a high-quality function at a low cost. Whenever we have requested a file and the deadline for requests has passed the staff who will...
Milsted Langdon LLP
I’ve been meaning to message for a while to say a massive thank you to all of your staff that helped with our move from Parklands, without whom we would have never met our tight deadline! Every member was amazing but I would...
Lee & Nicky (Construction)