The professionalism of File Centre is highlighted by the number of blue chip companies and government agencies who rely on us to look after the transfer and storage of their documents and contracts.
Your File Centre client manager would attend pre-transfer meetings to finalise:
- the required referencing of documents – one of the biggest threats to the continued survival of a document is physical handling. It is vital that records are described accurately to minimise unnecessary use. File Centre can assist with the referencing policy to provide continuity and successful retrieval.
- a detailed programme for the initial transfer to an agreed time schedule and timescale
- the retrieval requirements and service agreement provisions
- the authorised personnel list for retrieval requests and levels of authorisation
- additional security levels on particular ranges of records if required
- the destruction policy
- invoicing cost centres and codes
Your File Centre client manager would continue to be your contact for operational requests and queries and to conduct your annual review.